GoProof FAQs

General

What is GoProof?

GoProof is an online proofing software solution, developed to allow creative and marketing teams to manage, review, comment, and approve creative projects and design content. GoProof integrates seamlessly into Adobe Creative Cloud, monday.com, Asana, and leading project management tools, and supports a broad selection of creative files to suit every team.

What is online proofing?

Online proofing is the process of sharing creative content, usually graphic designs, brochures, website or animations, for review and approve via an online browser. Content is uploaded for approval, and then submitted to team members or clients and stakeholders for comments and feedback. Read the definitive guide to online proofing here: What is Online Proofing?

What file formats does GoProof support?

With GoProof, users can proof all forms of graphic content, from pngs, jpegs, eps and pdf, to sources files such as INDD and PSD. Videos and animations can also be uploaded to the system, along with the ability to proof web pages. Every type of creative content has been considered.

How secure is GoProof?

GoProof uses secure cloud architecture, access controls, and SSL encryption to protect your creative assets, feedback data and account information.

What can I expect from a GoProof demo?

GoProof demos include a live walkthrough of GoProof's features, taking into account your specific workflow needs, with allocated time for Q&As.

Using GoProof

Can users review content without Adobe software?

Clients, stakeholders and reviewers can view and comment on Adobe files—like InDesign, Photoshop, and Illustrator—directly in their browser without the need for an Adobe software licence.

Do GoProof reviewers need an account to leave feedback?

No. External reviewers can access and comment on proofs without needing a GoProof account, making collaboration frictionless.

What’s the difference between GoProof and using email for feedback?

GoProof eliminates scattered email threads by centralizing feedback in one place, with threaded comments, real-time notifications, and version tracking.

Does GoProof provide help or support?

All GoProof users can access support and help sheets via the application dashboard. Alternatively they can raise a ticket by completing this form: Contact Support.

What is a GoProof user?

A GoProof user is defined is either a member or an admin. GoProof admins manage the GoProof account and can create or upload content to proofs, jobs, project or create tasks creators. Members can create and upload content.

GoProof Pricing & Subscriptions

Can I trial GoProof before I buy?

Anyone can take a completely free 14-day trial of GoProof today, with no obligation to continue after that period. Trial GoProof internally and with your clients and stakeholders, then, after 14 days, you can upgrade to a full account.

How much does GoProof cost?

Pricing starts from as little as $129 per month. View all the subscription options via our pricing page here: GoProof Pricing.

How do I upgrade my GoProof free trial account?

You can upgrade your free trial account via the GoProof dashboard. Click here: GoProof Subscription.

How do I contact GoProof Sales?

You can reach our sales team through via the Sales Enquiry form. They can help you with any questions surrounding pricing, plans, and any pre-purchase questions.

GoProof Integrations

What integrations does GoProof support?

GoProof integrates with Adobe Creative Cloud (InDesign, Photoshop, Illustrator), monday.com, Asana, and many major project management systems. View our full list of free integrations here: GoProof Integrations.

How does GoProof integrate with monday.com?

GoProof integrates directly into monday.com boards, allowing users to submit proofs, collect feedback, and manage approvals without leaving the monday.com platform.

Does GoProof integrate with Asana?

Yes. GoProof connects with Asana so teams can manage proofing tasks, track version progress, and streamline creative workflows directly in Asana.

Are GoProof integrations free to use?

All GoProof apps are free to download and use. GoProof currently integrates directly into the Adobe Creative Cloud suite of products such as InDesign, Illustrator and Photoshop, as well as leading project management platforms such as monday.com and Asana - with more integrations on the road map. View all integrations here: GoProof Integrations.

Try GoProof Free – Simplify your Creative Reviews

Start a free trial today and experience, first-hand, the easiest way to manage creative review and approvals.
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