Asking Questions and using Mentions on a Proof

This article is intended to explain the process of asking Questions, mentioning other collaborators and replying to them.

There are 2 methods of communicating with other collaborators on a Proof.

Questions
Ask a question directly to another collaborator, this adds your question to the comment list and emails the relevant collaborator informing them that you are asking a question.

Mentions
Mention another collaborator, this enables you to direct another collaborator to a comment you have made or have been included on.

Choose from the options below to see how to send your proof.

Questions

In order to ask a question of another collaborator, you will need to access the proof from the GoProof website.

1. Login to GoProof.

2. Open the proof for review by selecting it from the Review Dashboard.

GoProof Review Dashboard

3. From the Comments menu, select Question.

GoProof Comment Tools

4. You will be presented with the Add Comment dialog box, with a list of Collaborators associated with this proof. Select one from the list by clicking on their name.

Note: Only the Gatekeeper can add new users when asking a question.

GoProof Select User

5. Type your question into the comment box and click on Save when done.

GoProof Save Question

6. Your question will appear in the Comments tab.

GoProof Comments

7. The Collaborator who you have addressed the question to will receive an email informing them.

GoProof Comment Email

8. When they click on the View Question button, they will be taken directly into the proof.

GoProof Comments Reviewer

9. They can then reply to the message by simply clicking Reply to bring up the dialog box.

GoProof Reply to Question

10. Type in the reply then click on Save, the reply will be attached to the Question in the Comments tab.

GoProof Replied

11. The Collaborator who posed the original question will then receive an email informing them that you’ve replied.

GoProof Reply Email

12. Clicking the View Reply button will take them directly into the proof and to the reply to their original question.

GoProof Reply Comment

Mentions

The process of mentioning a Collaborator is very similar to asking a question, however you can do this on any comment that presents you with a dialog box to enter your own text.

1. Access the proof as before.

2. Select the relevant commenting tool and type in your message, at the point you want to mention another Collaborator, press the @ symbol to bring up a list of all the Collaborators associated with this proof.

Note: Only the Gatekeeper can add new users when asking a question.

GoProof Mention Comment

3. Click on Save to add your comment.

GoProof Save Comment

4. Your comment is added to Comments tab.

GoProof Comments Mention

5. The Collaborator you’ve mentioned in your comment, will receive an email.

GoProof Mention Email

6. Clicking on the View Mention button in the email will take the directly into the proof.

GoProof Mention Reviewer

7. Click on Reply to give a response to the mention.

GoProof Reply to Mention

8. Enter the response and click on Save, your response will be added to the comment containing the original mention.

GoProof Mention Replied

9. The Collaborator who made the original Mention will receive an email informing them of your response.

GoProof Mention Reply Email

10. Clicking on the View Reply button takes the Collaborator directly into the proof and displays the reply.

GoProof Mention Reply

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