How do I send GoProof emails from my email domain?

This article is intended to guide you through configuring GoProof so the GoProof notification emails that are sent to your client come from your domain.

This feature is available to GoProof Upgrade users only

By default the GoProof email notifications come from the email address donotreply@goproof.net. As a GoProof Pro Team or Enterprise user, you can configure your DNS account so they come direct from you.

    This will help prevent the notification emails being blocked or filtered out by firewalls and spam filters.

The email will come from a company or individual that your client will know and trust.

Note: You will need access to your website DNS account. If you’re not sure about this, contact the person or company who looks after your email and website.

Follow the steps below in order to get started.

1. Sign Into the GoProof.

2. Click on the User Dropdown menu.

3. Select Email Settings.

GoProof Email settings

4. Select My Domains.

GoProof Email Domain

5. Complete the 3 steps below in order to configure your DNS.

Step 1 - Add Domain

The first part of the process is to generate your DNS keys. We will need these keys for Step 2

a) Enter your domain or subdomain and click GET DNS KEYS.

GoPoof Keys

b) A message is displayed advising that the keys you need for Step 2 have been generated. Click OK.

GoPoof Step 1 Message

Note: You have completed the first step, you must now complete Step 2 – DNS Setup

Step 2 - DNS Setup

Now it’s time to add the DNS keys to your own domain. Log in to your DNS account and add the following two entries:

Note: This process may vary depending on your DNS provider. We have supplied some help guides from some of the popular providers. Please refer to these if you are unsure how to create a new DNS entry.

DNS Entry 1:

a) Create a new entry and use the @ symbol as the DNS Entry Name.

b) Set the DNS type to TXT (or TXT/SPF).

c) Copy and paste in the Key 1, Destination/Target Key Code that was generated in Step 1.

GoPoof key1a

d) Add or Save to submit the new entry.

DNS Entry 2:

a) Create a new entry and use the DNS Entry Name that was generated for Key 2 as the Entry Name.

GoPoof key1b

b) Set the DNS type to TXT (or TXT/SPF).

c) Copy and paste the Key 2Destination/Target Key Code that was generated in Step 1.

GoPoof key1c

d) Add or Save to submit the new entry.

Step 3 - Activation

Once you have completed Step 1 and Step 2, we will take over and complete the activation for you. This step may take up to 48 hours to complete, we will email you to confirm that your GoProof Domain Setup has been successful.